Clear help, without the runaround.
Check the product page first — requirements, installation, known limitations and FAQ. When you contact support, include your Tebex order ID, the product version, your framework, and a concise description of the issue.
Technical help
For setup and product assistance, provide your framework, resource version, relevant console output, and the steps to reproduce.
Orders & billing
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Before you contact us
Confirm your selected framework and any required dependencies are installed and started, and that the product page's own FAQ doesn't already answer the question.
For direct assistance, join the Discord ↗, or reply in your Tebex order thread. We aim to reply within three business days.